You can’t improve what you can’t measure
developerWorks : Blogs : Kurt Bittner
Inevitably, everyone considering process improvements of some sort wants “metrics”, in other words, some statistics that will “prove” that the path down which they are about to embark will result in improvements. Of course the phrase “your mileage may vary” comes to mind - no matter how successful someone else has been with a particular approach is no guarantee that others will achieve the same results. In the end, all they really tell you is that someone else has done it, so there is a possibility that you can do it, too.
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